Lorex Camera Login Problem 📲 +1(877) 209-3692 📲 Support Phone Number
Lorex doorbells are great little tools that let you monitor various areas of your property. These video doorbells are wifi-enabled and let you see who’s ringing your bell even when you’re not home.
That’s why it can be so frustrating when your Lorex doorbell malfunctions.
Once you lose your motion detection, night vision, and two-way communication, you’ll want to get it back up and running right away.
Here’s what we found.
How Do You Get in Touch With Lorex Support?
There are 3 ways to reach out to Lorex’s customer service department. Agents are available via chat, phone, and social media. In addition, Lorex has a great online community of other customers who can help you narrow down what your problem might be.
Fortunately, Lorex has excellent customer service that can help you troubleshoot any issues you might have with your doorbell.
But what are the best ways to contact Lorex customer support?
Phone Call
Lorex also has a customer service line you can call to get assistance twenty-four hours a day.
Each country that Lorex services has its own number.
You can find yours on Lorex’s website. In the United States, the number is 1 (877) 209-3692.
A phone call is definitely the way to go if your problem is more extensive.
A customer service representative will walk you through your situation and help you troubleshoot the issue step by step.
Lorex Community 1 (877) 209-3692
One of the best things about Lorex is the company’s online community.
Like many other companies, you can reach out to other customers to find solutions to common Lorex problems.
In many cases, you might be able to get your problem solved more quickly than if you reached out to Lorex directly.
The only downside with using the community to find answers is that you might not find anyone who had the same problem.
Or, what’s more frustrating, you might get conflicting opinions from users.
It can get pretty tiresome when you’re struggling to fix a problem and end up with multiple answers.
Why Contact Lorex Customer Support?
Although you might grumble about contacting customer support, sometimes it’s necessary if you want to get your problems solved.
Here are a few compelling reasons why you might need to reach out. 1 (877) 209-3692
Doorbell Not Connecting to Wifi
The most common signs that your doorbell isn’t connected to your wifi connection are
• An alert when you press the button
• No captured live events
• No alerts on the app
As frustrating as this issue might be, there’s a simple trick you can do to try to get your doorbell back online.
All you have to do is restart your modem.
That’ll take your wifi connection down for a few minutes, but refreshing the signal could be all you need to fix your bell.
However, if that doesn’t work, you can contact Lorex using any of the above methods, and a representative can help you work through it. 1 (877) 209-3692
Not Enough Power
Another leading cause of your Lorex doorbell not working is insufficient power.
If your bell doesn’t have enough power, it won’t be able to connect to the devices it needs to work.
The most common signs of low power are:
• Repeatedly losing connection or turning off
• Frozen screens
• Night vision not working
• Motion Detector Not Working
If any of these things happen repeatedly despite your own attempts to fix the problem, you should give Lorex a call so an agent can help you out. 1 (877) 209-3692
Night Vision Not Working
One of the best features of the Lorex doorbells is the night vision.
It makes it easy to see who’s Ringing your bell without going to the window or turning on a light.
That’s what makes it so frustrating when your night vision stops working.
There are several reasons this could be happening, including:
• Camera issues
• Poor internet connection
• WiLorex problems
Lorex’s customer service agents can help you troubleshoot the issue to figure out what’s causing your night vision to malfunction.
It could be as simple as restarting your modem, but you’ll need help from professionals if it’s something more extensive. 1 (877) 209-3692
Sound Not Working
Another great feature of the Lorex doorbell is the ability to communicate with the person on the other side without opening the door.
In fact, this is one of the main reasons people buy a Lorex doorbell.
If your speakers aren’t working, it’s likely an issue with the microphone, or your speakers might be malfunctioning.
Customer service at Lorex will help walk you through any settings you could change to fix the problem. 1 (877) 209-3692
Doorbell Not Ringing
If your doorbell stops sending you notifications, several things could be causing it.
The most likely issue is that your audio and notifications are turned on and working.
However, the problem could also be your button.
If the button’s stuck on your Lorex doorbell, you’ll need to contact customer service to figure out your next steps.
It’s entirely possible you’ll need to get a replacement. 1 (877) 209-3692
App Problems
The key to Lorex’s functionality is its app. When you buy your bell, you’ll install the app on your phone or tablet.
That’s how you’ll be able to connect to the camera on your bell to see the people on the other side.
If your app stops working, you should try the following:
• Restart the app
• Uninstall and reinstall the app
• Log out and log back in
• Restart your device
More often than not, one of those will solve the problem
However, sometimes that’s not the case. If none of the above fixed the issue, give Lorex a call so someone can help you out. 1 (877) 209-3692
Conclusion
Lorex doorbells offer a modern convenience that’s becoming increasingly more commonplace.
They’re a helpful security tool, give you the benefit of seeing who’s at your house when you’re not home and will alert you if your motion detector or doorbell Lorexs.
Fortunately, there are plenty of ways to get in touch with customer service if something goes wrong.
Simply try one of the methods listed here and you should be on your way to getting your problem fixed in no time.