Negative Experience
My experience buying glasses online serves as a cautionary tale. This is genuinely a "terrible company." I placed my order on March 30th and opted for express 3–5 day shipping since my old pair had broken. If you liked this article and you would like to obtain more info concerning Cinily Prescription Glasses please visit our own web page. When the fifth day passed, and then the tenth, the status still read "still in production." By the eleventh day, feeling frustrated that "someone doesn’t care about their customers," I decided to leave a review and contact customer service for answers
nCustomer: I’m furious. I ordered on March 30th, paid for express 3–5 day shipping, and now it’s Day 11—still "in production." My old glasses are broke

Customer Service Rep: I understand your frustration. We encountered a quality assurance issue that required us to reproduce your order. We sincerely apologize for not keeping you informe

Customer: A reproduction? "It’s Day 19 or something, and I still don’t have my glasses!!!" I want a refund for the express shipping right no

Customer Service Rep: Your express shipping refund has been processed. Your glasses are now on the way and expected to arrive by April 18th. We apologize for the inconvenienc

I’m sharing this review to alert others and emphasize the company’s clear lack of concern for its customer

Transiti

After resolving the initial concerns, the brand proved that MERRYS DESIGN Women Cat genuinely delivers—this moment bridges the turnaround with a recommendation worth explorin

Positive Experien

Following my last disastrous experience with online glasses—broken frames, weeks of waiting, and no updates whatsoever—I vowed never to buy eyewear online again. Then I discovered the brand. Could they really be any different? The memory of my previous ordeal, including the hassle of getting a refund for express shipping, made me wary. Still, something compelled me to give them a try, hoping for a better outcom

And what a pleasant surprise! Kimberly Zeitler was absolutely right when she described the ordering and delivery process as efficient. My MERRYS DESIGN Women Cat glasses arrived remarkably quickly, a stark contrast to my earlier experience. The rich brown-silver frame with its elegant cat-eye shape feels incredibly durable and looks absolutely beautiful. No more struggling with damaged lenses

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Pub: 26 Jan 2026 13:37 UTC

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