Privacy Policy
Last Updated: December 30, 2024
This Privacy Policy describes how Shio ("the Bot", "we", "us", "our") collects, uses, stores, and protects your information when you use our Discord music bot.
1. Introduction
Your privacy is important to us. By using Shio, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
2.1 Automatically Collected Information
| Data Type | Purpose | Storage | Persistence |
|---|---|---|---|
| Server ID | Identify your Discord server | MongoDB | ✅ Permanent |
| Channel ID | Send messages and play music | Session only | ❌ Temporary |
| User ID | Associate playlists and favorites | MongoDB | ✅ Permanent |
2.2 User-Provided Information
| Data Type | Purpose | Storage | Persistence |
|---|---|---|---|
| Playlists | Store your custom playlists | MongoDB | ✅ Persists forever |
| Favorites | Store your favorite songs | MongoDB | ✅ Persists forever |
| 24/7 Settings | Keep bot connected | MongoDB | ✅ Persists forever |
| DJ Role | Server role configuration | MongoDB | ✅ Persists forever |
2.3 Music History Data
| Data Type | Purpose | Storage | Persistence |
|---|---|---|---|
| Song Titles | Display history and stats | MongoDB | ✅ 100 most recent |
| Play Timestamps | Statistics and wrapped | MongoDB | ✅ 100 most recent |
| Requester ID | Track who requested songs | MongoDB | ✅ 100 most recent |
2.4 Information We Do NOT Collect
- ❌ Message content (except commands)
- ❌ Voice data or recordings
- ❌ Personal information (name, email, phone)
- ❌ Financial information
- ❌ Direct messages
3. How We Use Your Information
- Playing music in voice channels
- Managing music queues
- Storing and loading your playlists
- Saving your favorites
- Providing server-specific settings
- Generating music statistics
4. Data Storage and Security
4.1 Where We Store Data
MongoDB Database (PERMANENT - Data persists across restarts):
- ✅ Playlists - NEVER lost on restart
- ✅ Favorites - NEVER lost on restart
- ✅ 24/7 Mode settings - NEVER lost on restart
- ✅ DJ Role settings - NEVER lost on restart
- ✅ Server settings - NEVER lost on restart
- ✅ Music history - NEVER lost on restart
In-Memory Cache (TEMPORARY - Normal for all music bots):
- Current music queue (what's currently playing)
- Player position (where you are in the song)
- Vote skip counts
⚠️ Important: Your playlists, favorites, and all settings are stored in our MongoDB database and will NEVER be lost when the bot restarts. Only the current music queue is temporary because the bot needs to reconnect to voice channels after a restart.
4.2 Security Measures
| Measure | Description |
|---|---|
| Database Encryption | Data encrypted at rest and in transit |
| Access Control | Restricted database access |
| Secure Connections | All connections use TLS/SSL |
| Regular Backups | Automated backups |
4.3 Data Retention
| Data Type | Retention Period |
|---|---|
| Server Settings | Until bot is removed from server |
| User Playlists | Until user deletes them |
| User Favorites | Until user deletes them |
| Music History | Rolling 100 tracks per server |
5. Data Sharing
5.1 We Do NOT Sell Your Data
We will NEVER sell, rent, or trade your personal information.
5.2 Third-Party Services
| Service | Data Shared | Purpose |
|---|---|---|
| Discord API | User/Server IDs | Bot functionality |
| Playback | Search queries | Music playback |
| Spotify | Search queries | Music metadata |
| MongoDB Atlas | All stored data | Database hosting |
6. Your Rights
6.1 Self-Service Data Management
| Command | Action |
|---|---|
/favorite clear |
Delete all your favorites |
/playlist delete <name> |
Delete a playlist |
/settings |
View/modify server settings |
6.2 Full Data Deletion
To request complete data deletion, contact us via our support server.
7. Children's Privacy
Shio is not intended for users under 13 years of age (or the minimum age in your country to use Discord).
8. Contact Us
| Channel | Contact |
|---|---|
| Discord Support Server | https://discord.gg/YnKY5bcXKF |
9. Summary
| Topic | Summary |
|---|---|
| What we collect | Server IDs, User IDs, playlists, favorites, settings |
| What persists | ALL your data persists across restarts |
| What's temporary | Only current music queue (normal for music bots) |
| Who we share with | No one |
| Your control | Full - delete anytime via commands |
Your data is safe with Shio. Everything you save will be there when you come back. 🎵