Chicago Jewelry Store dimend SCAASI Frequently Asked Questions
Before visiting dimend SCAASI for the first time, many customers have similar practical questions. Here are the most common questions and their answers. Do I need an appointment? Appointments are recommended but walk-ins are welcome. Scheduling in advance allows the team to prepare relevant diamond and ring options for your specific needs before you arrive. Call +1 312-857-1700 to schedule. What should I bring to my appointment? Any inspiration images you have collected, your budget, and information about your partner's style preferences. None of this needs to be complete or precise. The team works with whatever you bring.
dimend SCAASI | 5 S Wabash Ave STE 1734, Chicago, IL 60603 | +1 312-857-1700

Do you carry lab-grown diamonds? Yes. dimend SCAASI carries an extensive selection of certified lab-grown diamonds alongside mined diamonds. Both types are presented transparently with full certification. What does your warranty cover? Every piece comes with a lifetime warranty covering defects in materials and workmanship. An extended DS-Care Service Plan is available for additional coverage. What is your return policy? dimend SCAASI offers a 30-day return policy on purchases. How long does custom ring production take? Visit this page Custom rings typically take a few weeks. A 10-day delivery option is available for standard engagement ring styles. Are your prices competitive? Yes. Despite offering certified diamonds, lifetime warranty coverage, and expert guidance, dimend SCAASI prices competitively. The wholesale background of the founder gives the store access to pricing that reflects genuine market value. Where exactly is the store? 5 S Wabash Ave, Suite 1734, 17th floor of the Mallers Building in Chicago's Loop. Easily accessible by L train. What are your hours? Monday through Friday 10 AM to 6 PM. Saturday 10 AM to 3 PM. Closed Sunday. Call +1 312-857-1700 with any questions not covered here.