Chances are, your team has only seen each other over video conferences in the past year. To ease the stress of working from home, your office needs a virtual, user-friendly workplace setup. One of the benefits of working with an alternative to Microsoft Premier Support Services is that we are committed to providing you with the most personalized service possible. We are so confident in our response times that we give you the ability to make an immediate escalation to our Practice Director. Your IT team doesn’t have time to spend working with end users on their day-to-day questions. Our Microsoft End User support helps them get the answers they need.

Is it risky to switch away from Microsoft Unified Support?

Our support services' IT-focused approach helps you identify and address potential issues and risks up-front to ensure that your IT systems are healthy and stay that way with Proactive Services. Microsoft Services Premier Support options are available for our enterprise customers and partners. Many of our enterprise IT customer and partner's environment is dependent on applications and developers who innovate on the Microsoft platform. You can connect with Outlook not syncing emails deep expertise with Microsoft development technologies, Microsoft Premier Support is available for our on-premise, in the cloud or hybrid solutions customers.

A Free, Comprehensive Cloud Dashboard To Help Manage Costs

While we can't work together directly right now, we're here to support your growth with our extensive library of free resources and content. Many companies start planning 6-12 months before Unified renewal. While switching mid-contract can be complex, it’s not impossible. However, to mitigate contractual headaches, try to engage legal and procurement early.

Don't Take Our Word for it Take Our Customers'

Budget and workforce are invaluable resources at the state and local levels of government, and both are hard to come by. Increasingly complicated IT environments and aging workforces only make things harder. That is why we assign each client a friendly point of contact who can answer any questions you might have. Your point of contact acts as your ambassador (Technical Account Manager) to the managed IT support we provide to your company. Get our Professional Support Services for your entire team, allowing you to maximize their efforts, complete projects and focus primarily on growing your business.

Mistake #2: Overlooking Hidden Costs

Get real-time assistance from Microsoft Certified Engineers.

Get our Professional Support Services for your entire team, allowing you to maximize their efforts, complete projects and focus primarily on growing your business.

Prioritize your problems and reach resolution for you and your team’s most complex issues up to 50% faster than Microsoft Premier Support would.

But it’s typically out of budget for small and rural communities.

Meaning you have a price guarantee on how fast you be connected to a specialist engineer to solve your problem.

Microsoft technology stacks are complex, with multiple layers of technology all working seamlessly to power your business.

Dynamic Consultants Group’s Premier Support service delivery assures your organization is meeting U.S. compliance and security standards. Our Premier Support includes service delivery from Designated Support Engineers and Technical Account Managers. Get real-time assistance from Microsoft Certified Engineers. Click the banner below to learn about CTS, a cost-saving solutions for small and rural communities.

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Pub: 24 Nov 2025 12:16 UTC

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