5 Ways to Find the Best RingCentral Alternative


If you're in search of an alternative to RingCentral, there are numerous solutions out there. Here are five steps that may help you select the one most suited to your business:

Grasshopper is another top pick for small businesses, offering affordable plans with user-friendly interface and features not available in RingCentral like Slack integration and voicemail transcriptions.
1. Price

RingCentral is a UCaaS provider offering business phone systems, videoconferencing and team messaging software solutions to its customers. Their software features include extension-to-extension free calling between extensions; global reach via local numbers; an open API platform supporting custom integrations and more.

This company offers various plans that meet your individual needs, with their base plan costing $20 per user/month. If you want additional features such as unlimited voice calls, internet faxing or CRM integrations then upgrading is required.

Brevo offers an economical alternative to RingCentral for businesses in need of voice, videoconferencing and team messaging solutions. Plus, Brevo easily scales with additional locations, phones and users - request a demo now for more info!
2. Features

Although RingCentral provides comprehensive communication tools, its features may be too comprehensive for some small businesses. There are alternative solutions with simpler pricing plans and user interfaces which also offer voice calls, video conferencing and team messaging capabilities all within a single app rather than forcing teams to manage several apps separately.

ringcentral competitors provides a single plan with all core functionality, and only takes three to five minutes to set up and start using. Another popular RingCentral alternative, Nextiva offers complete UCaaS solutions including VoIP phone service and integrated cloud contact center software; its only drawback being it resells software from another provider that may cause integration issues.
3. Ease of Use

The ideal RingCentral alternative for small businesses will provide an outstanding user experience and comprehensive business communication platform, supporting phone calls, messaging, video conferencing and shared dashboards for team collaboration as well as industry-leading artificial intelligence capabilities.

Companies seeking an intuitive and simpler user interface will discover that several of these alternatives to RingCentral can be set up within 15 minutes, providing improved customer support experiences with reduced long wait times or unhelpful interactions, all while remaining more affordable than their counterpart. They're scalable too - working well with existing CRM systems as well as offering global reach so businesses can service multinational customers.
4. Integrations

Many users report that RingCentral's user interface can be difficult to use and navigate, with users frequently reporting unjustified account charges, no customer support and lengthy contracts as potential issues. Due to these complaints, some businesses seek alternatives like Grasshopper for business phone service - this service offers mobile apps for desktop computers and web browsers plus voicemail as well as one number that works across devices.

RingCentral's unified communications platform makes it simple and effective for teams to collaborate across messaging, video conferencing and phone without being restricted by physical location or preferred channel. Furthermore, its wide array of integration capabilities makes connecting other work apps as well as discovering valuable insights simple - helping eliminate bottlenecks that impede productivity.
5. Customer Support

Communicating with customers, employees, partners and freelancers is often at the core of growing businesses. But what if you don't want to be tied down by expensive plans with subpar customer support?

RingCentral is an outstanding VoIP communications platform, but for smaller teams it may be too cumbersome or expensive to meet all their communication needs. Therefore, some users seek alternative solutions.

For example, Grasshopper has been around about as long as RingCentral but is tailored specifically for small businesses. It provides an affordable pricing structure and easy user interface which make it an attractive alternative. Plus it integrates with popular apps like Salesforce and Slack! Another viable choice is Nextiva which is capable of replacing three to four business communication tools with just one app.

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Pub: 14 Mar 2024 06:55 UTC
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