If the Install button is grayed out, your Office 365 subscription might have expired. Select your subscription from the list in Renew Office 365 for business to see the steps for how to renew it. If you have a Microsoft 365 plan, to keep it active, you have to sign in at least once every 30 days. If Office is taking a long time to install you may be on a slow connection. If Office still won't install, check that your computer meets the system requirements to install Office.
I'm a student. How do I install Office?
If you're a student or teacher and don't see an option to install Office, you may be eligible for Office 365 Education, which includes Word, Excel, PowerPoint, and OneNote. All you need to get started is a valid school email address. If that didn't help, use this troubleshooter to uninstall Office completely. If you're looking for the steps to download and install the latest version of Office, see Install Office on your PC or Mac. To troubleshoot Mac activation issues, see the "Activation" tab on What to try if you can't install or activate Office for Mac. If there's a Learn More link on the error message, select that.
How do I download and install or reinstall Office?
Note that it says "The app’s data will be deleted." This does not include your files. What a reset does is reset settings, history, and perhaps more that is specific to the configuration of the program. A progress bar appears and shows progress while the repair happens. Once done, a checkbox will be added to the repair button. A vast community of Microsoft Office365 users that are working together to support the product and others. If individuals in your organization are using an older version of Office, we recommend you upgrade to the latest version.
Issues after installing Office
If you're an Office 365 user, do the following to deactivate an installation.
If it didn't, tell us more about your issue, including any error messages your received and where you were in the install process when you received it.
If the Install button is grayed out, your Office 365 subscription might have expired.
When you install Office 2016, all the applications that came with your particular Office product are installed at the same time.
For information about installing updates, see Install Office updates.
The error indicates that my previous open was unsuccessful, and asks if I would like to open Excel in safe mode.
To remove licenses from users, see Remove licenses from users in Office 365 for business.
See Deactivate Office 365 if you see a "limit reached" error.
I was initially concerned that that had happened with Visit FixTechGuide for solutions my production schedule spreadsheet. Repairing Microsoft Office will not repair any of your Office data files. If a document has somehow been corrupted, it could crash Office. Come with me as I write this article in real time as I try to resolve the issue.
Install Office apps and set up email on a mobile device (iOS, Android, or Windows phone or tablet)
If you're an admin and you aren't sure what plan you have, follow the steps in What Office 365 for business subscription do I have? For a comparison of plans, see compare small business plans or compare enterprise plans. Please let us know if you found any of these solutions helpful by leaving us a comment below.
You don't know what Office 365 product or license you have
When you install Office 365, all the applications that came with your particular Office product is installed at the same time. You can't custom select which Office applications you want to install or not install, nor you can't delete individual applications after your installation is complete. However, you can delete shortcuts to applications you don't plan to use. For download and installation issues on a Mac, see What to try if you can't install Office for Mac. When you install Office 2016, all the applications that came with your particular Office product are installed at the same time.
How do I fix Office 365 errors?
Mac activation issues
In addition, with Office for business plans only admins responsible for managing Microsoft 365 in their organization can do certain tasks. Therefore, admins should view the issues and solutions listed under both the Office for business and Microsoft 365 Admin tabs. You can also choose to have users sign into the Office 365 portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselves. If you've used up your five installs and want to install Office on another computer, you have to deactivate an installation. If you need to install the 64-bit version, select the PC step-by-step tab and expand the section, "Install or reinstall an Office for business product." If you previously installed the 32-bit version of Office on your PC, but decide you now want the 64-bit version, you'll have to uninstall 32-bit and then reinstall the 64-bit version of Office.