[Guide]: Dealing with the ANRT Agrément/Mouwafaqa to import your Parcels in Morocco (UPS Edition)
Introduction:
ANRT, the Agence Nationale de Réglementation des Télécommunications, enforces regulations on products with connectivity or emit/receive signals like Bluetooth, Wi-Fi or Radio Waves, requiring authorization(Agrément/Mouwafaqa) for their importation. This guide will walk you through the process to ensure a smooth delivery of your parcel without any hiccups, particularly when dealing with UPS deliveries to Morocco.
Scenario 1: UPS Sends You an ANRT Form
- After your parcel reaches Morocco expect the first email from UPS Maroc. They will request your CIN (Carte d'Identité Nationale), details of what’s inside your parcel, and, if you're lucky, they will also send you a form to fill out for the ANRT Agrément.
- Fill out the form and send it back to them.
And that’s it for the ANRT Agrément/Mouwafaqa, congratulations!
Scenario 2: UPS Forgets to Mention the ANRT Agreement
If you don’t receive an ANRT form from UPS in their first email after your parcel arrives in Morocco or in the case they ask you to get the ANRT Agrément/Mowafaqa yourself or if they forget to mention that you need an ANRT agreement due to their understaffing, there are two solutions:
Solution 1: Find the Numero de l’Agrément ANRT
- Look for the Numero de l’Agrément ANRT in the 2 excel sheets using these links:
-La liste complète des équipements agréés
-La liste complète des équipements dispensés d’agrément
the link to download the excel sheets is in the bottom of those pages.
Use Excel or Google Sheets to open the file and to search for the Numero d’Agrément. Once you open the file, either press Ctrl+F on a PC or if you’re on your phone press the three dots and use the find and replace option.
Type in the model or brand name of the product you bought (For example: LENOVO YOGA 330-11IGM or ASUS TUF DASH F15 or FX517ZM).
If you find your product in the list, make sure the brand name or model number exactly matches the one in the list. If they match, proceed by copying the Numero de l’Agrément on the far right of the list and send it to UPS in an email.
Example of the email you need to send:
hint: there's a secret button to copy the full email, just put your mouse or finger below this arrow ↓
And that’s it for the ANRT Agrément/Mouwafaqa, congratulations!
Solution 2: What you bought is Not featured on the excel Lists
If you didn’t find your product’s brand/model name on the excel list, or you did but the “modèle” didn’t exactly match, follow these steps:
Send an email to l’ANRT using all these email addresses:
(pro tip: write them in the normal "to:" area of sending the email and also in the "cc:" area)
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Example of the email you need to send:
hint: there's a secret button to copy the full email, just put your mouse or finger below this arrow ↓
- After sending this email to the ANRT, you should receive a response from them with further instructions.
Which will look like this:
- After you received this email from the ANRT, you can find all that information (La fiche technique and Certificat ou déclaration de conformité CE) in the website of the brand/manufacturer of the product you bought, it could be tricky but you'll figure it out, just google it by writing the product’s brand and model name and write next to it either “Certificat ou déclaration de conformité CE” or “fiche technique” and you’ll find them, if you're worried about it i'd recommend finding the required documents (La fiche technique and Certificat ou déclaration de conformité CE) before even ordering your laptop/electronics from amazon just to be sure and comfortable and to not experience delays or spend too much time to respond because you’re looking for those two documents.
- after filling the required information and attaching the required documents to the email send it back to them in an email:
pro tip: to make things easier, just select and copy their table/tableau from their email with designation, marque… etc, and paste it to write your info, example:
- Select and copy
- Then Paste and write the info.
- Examples on how to fill the table (you can use the excel file for reference):
- Then for the end result it has to be like this:
- Don't forget to include and fill in the nom prenom, № de la CIN, etc...
Example of the rest of the email that you need to send:
Don’t forget to actually attach the Required Documents and the CIN to your email
hint: there's a secret button to copy the full email, just put your mouse or finger below this arrow ↓
- After sending that to the ANRT you should receive a response from them with a pdf attachment containing the Mouwafaqa/Agrément in about a day or two (sometimes within hours) which looks like this:
- You need to then send it in an email to UPS(issam/ghizlane), which then concludes the saga of the ANRT document that you're required to give UPS to clear your parcel out of customs and have it delivered to your house.