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The player through the Netherlands identified his account blocked because of the administration https://oxbet.money/ suitable right after he attempted to validate his account paperwork, pursuing his acquire at the casino. The difficulty has been resolved correctly.
We've been seriously sorry that you just encountered this kind of predicament, you should Get in touch with us by e-mail [email protected], and we can help you remedy your problem.
We apologize for almost any delay you might have experienced throughout the withdrawal process. While our common processing time is often in between forty eight to seventy two hrs, unforeseen circumstances can occasionally produce slight delays. Even so, we're happy to see that your funds happen to be efficiently transferred in your account.
The player from Slovenia has asked for a withdrawal greater than two months previous to submitting this criticism. Afterwards, the participant knowledgeable us about effectively obtaining his winnings so the complaint was solved.
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The player from Germany has asked for a withdrawal one particular 7 days just before distributing this complaint. Only, winnings haven’t been obtained still. Player’s grievance has actually been fixed properly.
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Despite complying Using the casino's prerequisites, the participant was nonetheless having difficulties to get a withdrawal. We tried to aid the player by asking for additional information and increasing the criticism's deadline. Nonetheless, the participant didn't reply to our messages, leading to the complaint's rejection because of a lack of even further details.
The player from Germany incorporates a verified account and all files are so as, but studies the casino payout isn't staying processed. They've got only received regular responses from VIP aid stating The cash is during the queue. The criticism was settled as the player received compensated out.
It took extended than envisioned so I contacted the so-named 'VIP manager'. She confident me that my withdrawal will likely be processed by Monday Which I will get my profitable.
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