Why Carquest at 1373 Resmondo Dr Is Incorrectly Pinned on Google Maps
Misplaced map pins sound like a minor nuisance until they aren’t. When the marker for a retail storefront drifts a block or two, delivery drivers miss turns, customers pull into the wrong lot, and inventory winds up sitting while phones ring with “I can’t find you.” I have worked through more than a dozen mispin issues for auto parts stores, from rural highway frontage roads to dense commercial parks, and the pattern is consistent: when the digital footprint of an address has gaps or contradictions, the map tries to fill them and sometimes gets it wrong. The Carquest listed at 1373 Resmondo Dr is a textbook case, and it offers a useful window into why mapping errors happen and what it takes to fix them.
What “incorrectly pinned” looks like on the ground
When a map marker is off, the symptoms show up in day‑to‑day operations long before anyone says, “the google map geo location for carquest is not correct.” You hear it in customer calls. You see it in courier notes. A driver taps the Get Directions button and gets steered to the back of an industrial complex instead of the main storefront. Third‑party delivery apps record failed attempts because the location falls on a fenced yard rather than the customer‑facing entrance. Sometimes the pin hugs the parcel centroid, a geometric middle that sits on a drainage easement or an adjacent tenant, not the real entrance.
I walked a similar site audit last year for a parts retailer in a light industrial park. The map pin sat 180 feet west of the actual door, across an unmarked drive aisle. Anybody following turn‑by‑turn instructions ended up behind the building at a roll‑up door that was never staffed. The store was losing 2 to 3 walk‑in orders per day and re‑routing two deliveries a week. It took three adjustments to the map data to resolve it: a precise rooftop geocode, a corrected address range on the street segment, and a moved Place pin aligned to the public entrance. The Carquest at 1373 Resmondo Dr likely needs the same layered fix.
How pins drift in the first place
Google Maps does not rely on a single source. It stitches together government parcel data, postal addressing schemas, private providers, Street View imagery, GPS pings, business owner submissions, user edits, and courier telemetry. When those data sets disagree, the system chooses what looks most plausible. A few recurring failure modes explain most mispins:
Address range interpolation. If the street segment on Resmondo Dr is coded with a generic range, say 1000 to 1600 on one side, the map engine will interpolate 1373 mathematically and place a default point near the line midpoint rather than at the actual building. Parcel centroid bias. In the absence of a rooftop coordinate, maps often anchor to the centroid of the parcel polygon. For large commercial parcels with multiple tenants, the centroid may sit nowhere near the storefronts. Street alias and private road confusion. Many commercial parks have internal drives that don’t appear as named public streets. If the business lists its unit with an internal wayfinding name, the pin can snap to the wrong drive or the wrong side of the building. Outdated imagery and signage. Street View photos may predate a renovation or a re‑tenanting. If the last pass shows a different occupant at the 1373 bay, automated matching can assign the Carquest pin to the nearest visible sign instead of the entrance. User edits from customers who “save” directions. Well‑meaning users sometimes reposition pins to match where they parked or where they received a delivery, which can be a side door or a service dock. Over time, those edits nudge the marker away from the retail entrance.
The interplay of these factors is why a business can appear correct in one navigation app and wrong in another, and why a pin may look correct on desktop but route incorrectly on mobile.
Street numbers, suites, and the limits of addressing
Most retailers believe that a correct postal address is enough. In practice, an address is a label, not a coordinate. Carquest might share 1373 Resmondo Dr with two or three other units, or it could sit on a lot where the street number actually belongs to the parcel, not the tenant bay. If the mailing address reads 1373 Resmondo Dr, Suite B, but the Place record lacks the suite, or if the suite appears in the wrong field, the map may lock to the parcel address and ignore the entrance location.
The problem gets worse when the local addressing grid is irregular. I worked with a shop where the town assigned odd numbers to both sides of a cul‑de‑sac. The parcel carried 1373, but the primary driveway faced a spur road logged as 1368 through 1372. Google’s interpolation placed the pin closer to that spur. Without a rooftop coordinate, every delivery went to the wrong curb.
If 1373 Resmondo Dr sits in a similar situation, the fix is not to fight the address label, but to supply a high‑precision coordinate for the front door and to reinforce that coordinate with corroborating signals.
The difference between a Place pin and a geocode
Two separate systems govern where you end up when you tap Directions. One is the geocode for the raw address, 1373 Resmondo Dr. The other is the Place pin for Carquest, which carries category, hours, reviews, photos, and an anchor point. When you search for a business by name, navigation usually uses the Place pin’s coordinates, not the address geocode. When you type only the address, navigation uses the geocode.
If the Carquest Place pin sits correctly on the storefront but the geocode for the address is wrong, someone typing only the address will still be misrouted. If the Place pin is wrong, both name‑based searches and address‑based searches can land in the wrong spot. That is why fixes often require two parallel requests: one to move the Place pin, and another to correct the underlying geocode via an address authority or Map Feedback. Many teams do the first and skip the second, only to find that delivery drivers who navigate to the address still end up behind the building.
Evidence that convinces the maps team
Anecdotes help you understand the problem, but they do not move a pin. Evidence does. Over time, I have learned which artifacts reduce back‑and‑forth and get the change approved on the first try.
A single, well‑labeled photo from sidewalk view that shows the storefront, the street sign if visible, and the entrance in one frame. Include a whiteboard or printed sheet in the shot with the full address and date. A screenshot from your point‑of‑sale or business registration that shows the same address format you use publicly. A rooftop coordinate captured standing at the entrance using a phone with high‑accuracy mode enabled, then averaged across a minute to reduce drift. Many modern phones show 5 to 10 meter accuracy in poor conditions and 3 to 5 meters with clear sky. The average of several readings beats a single tap. A site plan or fire egress map that labels suites and doors. Property managers usually have a PDF. Even a photo of the posted evacuation map near the entrance works. Recent exterior photos that show the Carquest sign aligned with the glass doors customers use, not the service bay.
When you submit a Move Place request, attach one or two of these items, not a dozen. The reviewers prefer concise evidence that clearly ties a coordinate to a door.
The operational fallout no one budgets for
Incorrect pins drain time and money in ways that do not show up in the P&L until someone tallies them. Phone calls asking for directions draw counter staff away from customers. Delivery reattempts incur soft costs and increase the chance a part misses a promised install window. Partners like DoorDash, Uber Direct, or independent hot‑shot drivers build reputations on on‑time completion, and a faulty pin erodes confidence fast. I have seen a five‑store territory lose a full hour of route time per day to mispins spread across three locations. That is roughly 20 hours per month of driver time, fuel, and vehicle wear with zero upside.
Reputation takes a hit too. A single “hard to find” review can spook a new customer. If you operate in a busy trade area where three competitors sit within a 10 minute drive, that friction sends people elsewhere. The stakes are real, and so is the fix.
Fixing the Carquest pin the right way
If you manage the Carquest listing or you are the local operator, you can lead the fix without waiting for corporate. The process is simple but benefits from discipline. Keep a short internal log of what you submit and when, then allow 3 to 7 days between steps. The cadence matters because multiple conflicting edits in a short window can cancel each other out.
Here is a compact, field‑tested sequence:
Capture the truth on the ground. Stand at the public entrance during daylight with clear sky. Open a mapping app that shows coordinates, and record latitude and longitude to at least five decimal places. Take two photos: one facing the door, one turned 180 degrees showing the approach from the street. Note the time. Check and correct the Place pin. Search for “Carquest 1373 Resmondo Dr” in Google Maps. Tap Suggest an edit, Move pin, and drag it to the exact coordinate captured. In the notes, state “Front entrance for customer access. GPS: [lat, lon].” Attach one exterior photo. Submit and wait. Verify the address geocode. In the search bar, type only the address “1373 Resmondo Dr”. If the red pin lands away from the entrance, open the map’s Report a problem link for the address, not the business. Choose Wrong pin location and provide the same coordinate and a brief note. Submit and wait. Align the entrance landmark. If the building has multiple doors, add a Point of Interest for “Main entrance” if appropriate, or add a brief description in the Carquest listing like “Entrance on east side facing Resmondo Dr, next to [nearby landmark].” Reinforce with consistent data. Update the Carquest Google Business Profile to ensure the address format matches signage, hours are accurate, and categories include Auto parts store. Inconsistent categories sometimes send map users to the service side by default.
Once both the Place pin and the address geocode are corrected, test routing from different vantage points and apps. Drive the last 500 feet as if you were new to the area. Confirm that voice prompts guide you to the correct curb cut, not the alley or loading dock.
Why third‑party data keeps pulling pins off course
Even after a successful fix, some maps drift back within a few months. The culprit is often a conflicting data feed. Large platforms license base map data from multiple providers, and quarterly refreshes can reintroduce old centroids or outdated address ranges. I have seen cleaned‑up pins revert after a parcel boundary update that simplified polygons. You can reduce the risk by aligning every other footprint you control.
Your website should include a map embed with the correct coordinate, not just a typed address. Schema.org structured data on the location page should include geo and hasMap fields. Delivery partners should list the same formatted address and, if they support it, a Plus Code or precise coordinate. If your store uses a different address internally for invoicing or tax, keep that out of public‑facing pages. Consistency is fuel for map confidence.
Subtle routing errors that masquerade as “wrong pin”
Sometimes the map pin is technically correct, but turn‑by‑turn routing still fails. That usually points to a separate layer: road network attributes. If Resmondo Dr includes a segment flagged as private, gated, or no through traffic, the navigation engine may choose a longer path that dumps drivers on an access road behind the building. I encountered a case where the correct entrance sat along a two‑way drive that had been mistakenly coded one‑way. Drivers were routed to the back lot to comply with the one‑way rule and then told to walk. Fixing the pin never solved it because the network data forced an odd approach.
When you observe this behavior, submit feedback specifically about the road segment. In Google Maps, choose Edit the map, then Wrong info, and tap the road to report directionality, access restrictions, or missing connections. Attach a short note such as “Eastbound access allowed to storefront, not private, signage indicates public access” along with a photo of the relevant sign. That change uses a different review queue than place edits, and it often takes longer, but it prevents the rerouting that makes a correct pin feel wrong.
The role of Street View and photospheres
Street View shapes both user trust and machine interpretation. If the most recent pass shows a vacant bay or a previous tenant at 1373, the place‑matching logic may struggle. You can nudge the system by contributing a fresh photosphere. Using a phone or a 360 camera, capture a clear, level panorama at the entrance. Upload it to the Carquest listing and make sure the orientation points to the street. A good photosphere essentially says “here is where customers stand to open the door.” Over time, that evidence helps the model reconcile the Place pin with the physical world.
I once saw a stubborn mispin resolve within a week after adding a high‑quality photosphere and a pair of geotagged stills. It is not guaranteed, but compared to the effort of repeated edit submissions, it is quick and visible to customers regardless.
When the landlord’s map is the root cause
In multi‑tenant complexes, property managers sometimes publish site maps with nonstandard addressing. A suite labeled “1373B” on the landlord brochure might actually correspond to “1373 Suite 2” in postal data. If Google ingests the landlord’s version through a public brochure or a PDF scraped by a data provider, mismatched suite formats can cascade into pin drift. The fix is twofold: correct the public pages you control, and ask the landlord to update any downloadable site maps with proper postal formatting. Clarity upstream prevents ghosts downstream.
If the parcel has multiple legal addresses or a history of renumbering, consider adding a brief Note in the business profile: “If using older GPS, search for Carquest by name, not by ‘1371 Resmondo Dr’ which is outdated.” You are not trying to teach the map a lesson. You are helping customers succeed while the map catches up.
Edge cases worth checking at 1373 Resmondo Dr
Several subtle site conditions can fool even a careful pin mover:
Mirror‑image buildings across a drive aisle. If two identical facades face each other, the lat‑lon can be right but the side of the aisle wrong by 15 to 20 meters. Confirm the placement on the correct building footprint by toggling satellite view and zooming in until you see rooflines and sidewalk breaks. Hidden pedestrian cut‑throughs. If navigation thinks the shortest path includes a pedestrian walkway, it might drop the pin at the walkway entrance rather than the storefront. Disable “prefer walking entrance” when testing, if available. Duplicate Place records. Carquest locations occasionally spawn duplicates, especially when former tenants at the same address linger in the database. Merges can inherit the wrong coordinate. Search the address with generic terms like “auto parts” and flag any duplicates for removal, citing “duplicate of Carquest at [link].” Service‑only entrances marked as businesses. If a service bay or parts receiving door was previously listed as a separate business, the map might inherit that point. Remove or rename those to Staff entrance or Receiving if appropriate, clearly not customer‑facing.
These checks take minutes and prevent days of confusion.
Communicating with staff and customers during the fix
While you wait for edits to process, give your team a script and your customers a safety net. Counter staff can add a concise line to phone directions: “Use 1373 Resmondo Dr in your GPS, then look for the blue Carquest sign on the east side. If your map takes you behind the building, come around to the front lot facing Resmondo.” A pinned post on your Business Profile that reads “If maps misroute, our entrance faces Resmondo Dr next to [neighbor]” can cut down repeat calls. Clean, neutral language prevents blame while guiding people to success.
If your store runs deliveries, update the notes in your dispatch software with the same guidance. Most route apps allow location notes that surface for drivers. That small step pays off immediately, even before the public map corrects.
Measuring the reset and locking it in
After the edits go live, measure whether they stick. Watch for fewer “can’t find you” calls, faster first‑attempt delivery rates, and fewer dropped pins behind the building when you test. If your Google Business Profile shows Direction Requests by ZIP, note whether requests cluster differently. A stable, correct pin should align the origin scatter more tightly along the obvious approach routes.
Two weeks after the fix, submit updated exterior photos at roughly the same time of day and sky conditions to reinforce the new state. Keep them geotagged. Refresh the Schema.org geo fields on your website one more time. Consistent reinforcement reduces the chance of reversion when the next background data sync arrives.
A note on responsibility and pace
It is tempting to see a bad pin as a platform failure and wait for corporate or a vendor to fix it. In practice, local action wins. The person who can stand on the sidewalk at 1373 Resmondo Dr and point to the door is the person best positioned to capture the right coordinate and present it clearly. The maps team on the other side is balancing millions of edits, many of them low quality. Clear, concise, evidence‑backed submissions cut through the noise and get approved.
Expect one to three cycles for full resolution. Most place moves process within 24 to 72 hours. Address geocode corrections may take a week or more. Road network changes often take the longest. Keep the cadence steady, document what you submitted and when, and resist the urge to pile on duplicate edits each day.
The bigger picture for Carquest and similar retailers
Auto parts retail carries built‑in urgency. Many buyers are already on the move, often with a disabled vehicle or a shop waiting to complete a job. Anything that creates friction at the curb undercuts the core value proposition: the right part, right now. Correct mapping is not just a nice‑to‑have. It is operational hygiene on the same level as accurate hours fix your map location and stocked shelves.
If the google map geo location for carquest is not correct at 1373 Resmondo Dr, treat it like a safety issue. Assign an owner, set a target date, and resolve it with the same rigor you would apply to a recurring inventory discrepancy. The fix is not glamorous, and no one will thank you publicly, but you will feel it in fewer missed turns, calmer phone lines, and a steadier flow of customers who walk in ready to buy.
The map wants to be right. Give it the evidence it needs, and it will put the pin where your customers need it to be: on the door they can open.