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this HP hardware limited warranty gives you, the customer, express limited warranty rights from HP, the manufacturer, for the duration specified on the product description page. please refer to the HP website for an extensive description of your limited warranty entitlements. HP may offer 90 days of complimentary limited technical support by phone without a fee. thereafter, there may be an additional service fee for HP phone support while other support methods—including chat, HP printer support website, or by contacting your HP reseller or HP authorized service provider—are available without charge during the whole duration of this HP limited warranty. please see the product description page for applicable products.

general terms

this HP limited warranty gives you, the end-user customer, express limited warranty rights from HP, the manufacturer. refer to the HP website for an extensive description of your limited warranty entitlements. to the extent that you have a separate written agreement with HP, you also may have other legal rights that this HP limited warranty does not exclude, limit, or suspend. refer to “country-specific terms,” if applicable, at the end of your warranty for more information regarding your rights.

this HP limited warranty applies only to HP-branded and compaq-branded hardware products, including without limitation, HP printing supplies (collectively referred to in this HP limited warranty as “HP hardware products”) sold by or leased from HP inc., its worldwide subsidiaries (collectively referred to in this HP limited warranty as “HP”), affiliates, authorized resellers, authorized distributors, or country distributors with this HP limited warranty. the term “HP hardware product” is limited to the hardware components and required firmware. the term “HP hardware product” does not include software applications or programs, non-HP products, or non-HP branded peripherals. to the extent permitted by local law, all non-HP products or non-HP branded peripherals external to the HP hardware product—such as external storage subsystems, displays, printers, and other peripherals—are provided “as is” and are not covered by this HP limited warranty. however, non-HP manufacturers and suppliers or publishers may provide their own warranties directly to you. an HP branded peripheral or other HP branded product not covered by this HP limited warranty also may be covered by the HP limited warranty for that particular HP-branded peripheral or product. consult your HP limited warranty for that product to determine your rights and obligations.

to the extent permitted by local law, HP guarantees that it will repair, replace, or refund, at HP’s option, an HP hardware product that manifests a defect in materials or workmanship during the limited warranty period, if you, the end-user customer, provides HP with notice of a defect in your HP hardware product during the limited warranty period. HP’s obligation under this HP limited warranty, at its option, to repair, replace, or provide a refund for an HP hardware product that manifests a defect in materials and workmanship ceases upon the expiration of the limited warranty period.

the limited warranty period starts on the latter of the date of purchase or lease from HP or from the date HP or, if applicable, the HP authorized service provider completes installation. your dated sales or delivery receipt, showing the date of purchase or lease of the HP hardware product, is your proof of the purchase or lease date unless HP or your authorized reseller informs you otherwise in writing. you may be required to provide proof of purchase or lease as a condition of receiving warranty service. warranty service indicated here reflects base level warranty offerings. enhancements to the base warranty may be included with your HP hardware product. for current warranty information, contact HP or go to HP.com. for HP ink cartridges, the warranty coverage extends until the HP ink is depleted or the “warranty ends” date has been reached, whichever occurs first. for HP print heads, the coverage extends until the “warranty ends” date has been reached or the warranted usage limit has been reached, whichever occurs first. for HP laserjet print cartridges the warranty coverage extends until the warranted usage limit is reached.

some states or countries do not allow the following exclusions or limitations, so these exclusions and limitations may be limited in their application to you.

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Pub: 06 Dec 2022 06:54 UTC
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