Salesforce Lightning vs Classic: The Differences

Let's look at how exactly Salesforce Classic and Lightning differ:

Lightning Has a Better Interface

Lightning has a better and more contemporary UI than Classic, including several cutting-edge capabilities in addition to providing more information on its dashboards. Lightning enables Salesforce admins to create or modify Salesforce pages without the help of a Salesforce developer thanks to built-in components. Similarly, its drag-and-drop capabilities enable changes without the need for writing any code.

Additionally, Lightning's site features headlines, a performance chart, and notable deals while Classic's does not. You can keep track of your activity for each account or lead using the activity timeline that is also included.

Lightning Has More Powerful AI

Another benefit of the Lightning interface is the Einstein AI, which automatically handles the data preparation, modeling, and infrastructure changes required to keep your analytics up-to-date. It works well with the entire Lightning interface, enabling apps with features like image recognition and natural language processing, as well as assisting users in determining the best course of action for a given lead or account.

Einstein integrations are included in Classic, but Lightning offers more. Lightning alone can perform the functions of opportunity insights, account insights, automated contacts, and the Bot Builder tool, which enables customers to integrate Einstein into their bots.

Lightning Has Better Reporting

Salesforce Classic does enable you to build reports using various templates centered on products, opportunities, or campaigns. At the same time, Lightning considerably expands these capabilities with improved charts that allow for more interaction. For instance, you may use filters to view various sets of data without navigating between windows and hide data from charts so that you can concentrate on what matters to you most.

Lightning Has Better Forecasting

Lighting is also far superior in the forecasting department. Classic offers restricted forecasting features that concentrate on product families, quota data, and opportunities. In contrast, Lightning enhances this by offering more functionality and customizability choices that enable you to extract deeper insights from the data of your company.

Lightning Has Better Security

Salesforce Lightning is more secure than Classic. For instance, it offers a feature called Locker Service that separates Lightning components so that they are less vulnerable to attacks while maintaining their ability to communicate with one another.

Additionally, Salesforce Lightning has a distinct way of handling permissions. Users are unable to switch from regular to high assurance levels while a session is in progress. They will need to log out of the Lightning network and sign back in using authentication if they want a higher level of assurance.

Conclusion

Salesforce Lightning is the future of CRM, offering a better interface, more powerful AI, better reporting, better forecasting, and better security than Salesforce Classic. While migrating from Classic to Lightning may be time-consuming, it can bring your company a three-year ROI of 341% with a payback period of 1 year and 2 months. It's time to make the switch to Salesforce Lightning and take advantage of its superior capabilities.

If your company is interested in migrating from Salesforce Classic to Salesforce Lightning and optimizing a new interface to serve your corporate goals better, then you can contact us at Outsource Management Inc.

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Pub: 21 Jun 2023 19:10 UTC
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