UI troubleshooting
To search in the rentry with keywords (on computer):
- On Windows: CTRL + F
- On Mac: Command + F
{}
The problem: You receive a "{}" error when attempting to access a chat.
The solution: Log out of your account and then log back in.
Can't leave review/Can't make my bot public
The problem: When attempting to share a bot or to post a review, you get {"error": "User not verified.","errorCode":403}.
The solution: Verify your email in your profile.
Bots are missing in my search results
The problem: When searching for bots, you can't see all the results (e.g.: 50 pages but only 3 pages show bots, the other being empty).
The solution: Multiple solutions:
- Check your blocked tags.
- Toggle on NSFW/NSFL.
- Log out and log back in.
- Select "Show Venus projects" in the filters.
Mars is currently at capacity
The problem: When trying to get a subscription for Mars, the message "Mars is currently at capacity. Please try again later."
The solution: Clear your cache.
Connect_reset
The problem: When trying to access the site, you get: "Error code: PR_CONNECT_RESET_ERROR".
The solution: It's a false positive from your antivirus (often Avast and AVG). Add the website to the exceptions.
Old greetings and description still working
The problem: After a modification in the character card, the modifications don't work in the chat and/or the old greetings are still showing after a new chat.
The solution: Reset your character definition:
- Press the three lines on the top right corner of your chat window.
- Select 'Character Settings'.
- Select your character in the 'Character' drop down menu (Only for group chats).
- Hit 'Reset to default'.
- Save.
'removeChild' on 'Node'
The problem: "Failed to execute 'removeChild' on 'Node': The node to be removed is not a child of this node."
The solution: It's a translator issue. Turn off Google Translate.
The settings don't save / the settings go back to default
The problem: Under 'Configuration', the settings don't stay after a reload
The solution: Create a new preset.
Chat disappeared
The problem: On bigger chats, good chunk of the messages disappeared.
The solution: After a reload, another swipe could be selected than the one you used. Use the chat tree to jump back to your message.
Error 422 on a new chat
The problem: "Unknown error fetching chat, error: AxiosError: Request failed with status code 422."
The solution: The bot has been made private or has been deleted.
- If you have a working chat with this bot, you can try copy pasting the informations in the character override into a new private character card.
- If you don't have a working chat with this bot, you can't get it back.
Dynamically imported module
The problem: "Unexpected application error ! Failed t fetch dynamically imported module."
The solution: Clear cache and cookies.
Site freezing
The problem: The site freezes when sending a message.
The solution: It could be because of a lorebook you are using is too large, or because your chat is too long.
Google Authentification
The problem: "Error signing in with OAuth, error: SyntaxError: Unexpected token '<', "<!DOCTYPE " ... is not valid JSON".
The solution: Reset your password with your email adress to create a password, and then use the new password to connect without Google.
Images are black
The problem: The image is completely black.
The solution: The image is breaking the ToS. If you are the owner, change it. (Be happy it's only blacked out, the old way was to completely nuke the bot). (Yes, images in gallery/links to images is still breaking the ToS).
No text
The problem: There is no text somewhere.
The solution: Check in the edit appearance menu if the text size is at 0%. If yes, set it to at least 100%.
Color wheel in profile
The problem: When changing colors in the edit theme menu in the profile, the color wheel gets stuck.
The solution: Scroll the profile menu to the top, or edit it through the chat menu.
Cannot add NSFW after creating the bot
The problem: After you created the bot, you cannot selected NSFW in the SFW/NSFW radio buttons.
The solution: Add the NSFW tag directly.
Half the page taken by a black square/a logo
The problem: When you are in-chat, the top half of the chat doesn't show anthing, or only shows a logo/emote.
The solution: You have stages (in particular, expression pack) enabled. Disable it:
- Go to Chat Settings
- Turn off or delete expression pack
- Save.